Poppetpals
Artistic - ’Autumn and rocks‘ Canvas
Artistic - ’Autumn and rocks‘ Canvas
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Specifications
👋 🌞We have two products
- Digital products-2-3 days after successful payment, please confirm in your email
- Canvas painting products-We will provide you with six size options: 12"×16"/16"×24"/24"×36"/30"×40"/20"×20"/36"×36"💝
Note: Digital products will be sent via email.
Canvas material: 100% polyester
Canvas stretched on wooden frame
Wooden frame thickness: 0.75”
Edge types: Stretched
Q&A
1.Can i print more than one pet on one picture?
Yes of course, the important thing is that the pets are all in the same photo from which we take inspiration to work.
2.Is my pet photo good enough to use?
We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email. Photos that work best are taken in good, natural lighting, and at eye-level with your pet.
3.Do you draw all kinds of pets?
We design portraits for pets of all shapes and sizes. Cats, horses, rabbits and anything in between. All animals are welcome!
Photo upload guide
Follow the tips below when taking your pet's photo! If you aren't able to follow these steps exactly, don't worry! We have a dedicated team who check all orders and photos as they come in.
If your photo doesn't meet our criteria, we'll let you know within some hours of receiving your order, and help you choose a more suitable one!
• Close up photos work best!
• Take your photo at eye level with your pet.
• Take your photo in natural daylight and don't use flash.
• Try to get your pet to sit or stay still - make sure there's no blur.
• Make sure long floppy ears are in the photo and are not out of frame.
Shipping & Return
Shipping & Return
1 - Production (3-7 Days): After we received your order, we shift into design and production mode. In the busy season, the process typically taking 1-2 days longer.Please understand.
2 - Shipping (7-14 Days or Faster): With production complete, your product is packaged securely and shipped. Want to get your item faster? Select the "Expedited VIP" option after adding your product to the cart for the fastest shipping method we can provide.There are also different shipping options available at checkout.
- The above time frame is only applied for orders to the US with standard shipping methods.
- International orders: It may take 2-5 days longer due to the customs clearance process.
- *Due to unpredictable postal service delays specified delivery dates are not guaranteed.
- For more information about Shipping and Delivery, visit here.
- Learn more Returns and Refunds here.
Satisfaction Guarantee
Satisfaction Guarantee
We want you to be satisfied with the products you buy from us.
We have 24/7/365 ticket and email support. Please contact us at service@poppetpals.com if you need any assistance.
Excellent Service
Excellent Service
Thank You for stopping by, if you have any question please send me a message.Contact us and we will make sure that ALL your concerns are addressed and you leave 100% satisfied and smiling.
🌎 Worldwide Shipping ✈
You may receive your items earlier. Tracking Numbers will ALWAYS be sent so you can track it every step of the way! Cool things are worth waiting for! 😉
🔒 100% Risk-Free Purchase 🔥
If you bought it and felt that it is not for you, don't worry. Just shoot us a message at contact service@poppetpals.com , and we will make it right by offering you a replacement or refund. 100% Simple & Risk-Free process.
Purchase Precautions
Purchase Precautions
Attention：
Can I see the design before designing?
Due to the handmade nature of our art, we do not offer previews prior to placing an order.However, you can contact us after placing your order and we will send you preview images once the designer has completed the design.
Estimation Time of Arrival：
All items are made-to-order. This means that when you place your order, we embroider that item just for you, one at a time for the best quality!
Orders are processed when the payment is accepted：
We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Please note:
When the order is ready to be shipped, a tracking link will be sent to your email so you can track your package all the way.
In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization. Design time will depend on the complexity of the request.
Due to Holiday's high volumes and increased pressure, our processing time and delivery time have been delayed by up to 10 business days than the time frame below. We appreciate your patience as we ask you to hang tight a little longer.
Customer Reviews
The attention to detail is truly impressive.
Such a heartwarming addition to any home.
Captures the essence of our furry friends perfectly.
A beautiful tribute to our beloved pets.
The colors are so vibrant and lifelike.